About Us

We are positively different.

We take pride in delivering exceptional results through co-creative communication.

We are experienced in dealing with the business challenges that organisations handle everyday, including all the day to day back office activity and all levels of communication with your customers and potential customers.

Let The Verity Centre partner you and allow us to take away those difficulties that can challenge your teams and your company, leaving you to focus on your priorities.

We want you to have the time and peace of mind to spend on excelling in your expert field and we will use our knowledge, expertise and innovation to achieve and exceed your objectives. We will be the extra pair of hands for your brand.

Welcome to The Verity Centre.

Our deep rooted culture is about high quality, innovation and being pragmatic.

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who we are

Marianne Withers TVC

Marianne Withers


The Verity Centre was founded by Marianne Withers. Marianne is a known leader in the contact centre industry with over 30 years experience, offering valuable knowledge and expertise, with a youthful, inventive and excitable approach to technology led solutions.

From working her way up to becoming UK Operations Director for one of the leading BPO outsourcers, Marianne moved into Operational & Technology Consultancy for several years, before setting up and being Chief Operational Officer for a specialist outsourcer for over 6 years. In 2021 Marianne decided to establish The Verity Centre, a tech empowered, specialist, boutique contact centre.

Derwyn Jones


Derwyn has been involved in senior roles in Business Process Outsourcing for over 30 years working with global organisations such as BT, Dell and SITEL both in Europe and the USA. In 2006 he set up The Panther Group which had brands such as Pell & Bales and Spokenfor.

In 2013 it was bought by Parseq Ltd and Derwyn remained as CEO of the combined group for a further 3 years before joining UltraComms, a leading contact centre software provider as Chief Executive.

During the next 4 years UltraComms became a multi million pound leader in its market and in 2020 it was purchased by Babble Ltd. Derwyn continues to invest and mentor in start ups and SME’s.

our vision and culture

our people – our clients – our client’s customers




The Verity Centre