Privacy Policy ✓

Your personal Information

It is very important to us that personal information we hold is safe and secure, and only used for the right reasons. This privacy notice explains why we collect personal information and how we use it.  It also tells you about your legal rights


collectively all information that you submit to The Verity Centre (15) Limited via the Website. This definition incorporates, where applicable, the definitions provided in the Data Protection Laws;


a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out in the clause below ( Cookies);

Data Protection Laws

any applicable law relating to the processing of personal Data, including but not limited to the GDPR, and any national implementing and supplementary laws, regulations and secondary legislation;


the UK General Data Protection Regulation;

The Verity Centre (15) Limited,  
 or us

The Verity Centre (15) Limited, a company incorporated in England and Wales with registered number 13236462 whose registered office is at Units 3&4 St Margaret’s Business Centre, Burleys Way, Leicester, United Kingdom, LE1 3BE.

UK and EU Cookie Law

the Privacy and Electronic Communications (EC Directive) Regulations 2003 as amended by the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011 & the Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2018;

User or you

any third party that accesses the Website and is not either (i) employed by The Verity Centre (15) Limited and acting in the course of their employment or (ii) engaged as a consultant or otherwise providing services to The Verity Centre (15) Limited and accessing the Website in connection with the provision of such services; and


the website that you are currently using,, and any sub-domains of this site unless expressly excluded by their own terms and conditions.

Who are we?

We are The Verity Centre (15) Limited.

Why do we collect personal information?

We collect, use and store personal information for our legitimate business interests, the legitimate interests of our clients and their customers and prospective customers, and so that we can:

  • deliver the services we provide to our clients
  • understand the needs and requirements of our clients and their customers and prospective customers
  • maintain contact to discuss our services for our clients and customers
  • comply with regulatory and legal requirements
  • Handle complaints
  • report any complaints about us to our clients.
  • carry out market research
  • Process data for fraud detection or financial sanctions
What sort of personal information do we collect?

Personal information is anything that can identify a living person. The information we collect for our clients may include a person’s:

  • name;
  • contact Information such as email addresses and telephone numbers;

in each case, in accordance with this privacy policy.

Special types of information

Information about racial and ethnic origin and medical records is known as “special category data” which needs special protection.  If we collect special category data about you for our client, it will only be used for purposes you have agreed to.

Do you share my personal information with anyone else?

We only share personal information with our clients and other organisations if we are instructed to do so by a client with consent from the customer. 

The police and other law enforcement authorities can ask for personal information to detect or prevent crime or to comply with legal obligations.  If they ask, we have to give the information.

How long do we keep personal information?

We will only keep the information for as long as we need to use it for the purposes it was given to us or as required by law or regulation.  When we no longer need to keep your information we will securely and confidentially destroy it.

Keeping Data secure

We will use technical and organisational measures to safeguard your Data, for example:

  • access to your account is controlled by a password and a user name that is unique to you.
  • we store your Data on secure servers.
Do we send personal information outside the UK and the European Economic Area?

We do not currently send personal information we hold outside the UK or the European Economic Area, but, if we ever did, we would have a contract in place to make sure that the information is protected when we give it to businesses and organisations in countries that do not provide the same level of personal information protection as the UK.

Can you tell us to stop using your personal information?

If the only reason we hold certain information about you is because you have agreed we can, you can tell us to stop using all or part of it at any time.

What are my rights?

The law gives you special rights. You have the right to:

  • know if we are holding you information
  • know what we use it for
  • know what sort of information we hold
  • know who we share it with
  • know how long we will keep your information
  • receive a copy of the information we hold
  • have irrelevant information deleted
  • have any inaccuracies corrected
  • restrict the way we use your information until inaccuracies are corrected
  • in some cases, have your information deleted from our records
  • where we use your information to send you details of products and services offered by one of our clients, tell us to stop sending the details.
Who do I need to contact about the information you hold about me or if I have a concern or complaint?

If you have any questions about how we collect and use your information, or:

  • if you want a copy of it
  • if you are unhappy with the way we are using your information
  • you believe we should not be using it

please contact –

  • The Information Officer
  • The Verity Centre Limited
  • BT-02, Arena Business Centres, Langstone Gate, Solent Road, Havant, PO9 1TR
  • Telephone: 0333 3111 015
  • Email:

If you wish to make a complaint about the way we use your information, we will deal with your complaint as quickly as we can. You also the right to make a complaint to the Information Commissioner’s Office (ICO).

You can contact the ICO by:

  • completing the details at
  • telephoning 0303 123 1113
  • writing to

Information Commissioner’s Office
Wycliffe House
Water Lane
SK9 5AF 

If you live in Scotland, Wales or Northern Ireland, you can choose to contact your local ICO office.

  • This Website may place and access certain Cookies on your computer.  The Verity Centre (15) Limited uses Cookies to improve your experience of using the Website and to improve our range of products and services.   Support on the Spot Limited has carefully chosen these Cookies and has taken steps to ensure that your privacy is protected and respected at all times.
  • All Cookies used by this Website are used in accordance with current UK and EU Cookie Law.
  • Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies. By giving your consent to the placing of Cookies, you are enabling The Verity Centre (15) Limited to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies; however certain features of the Website may not function fully or as intended.
  • This Website may place the following Cookies:

Type of Cookie


Strictly necessary cookies

These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website, use a shopping cart or make use of e-billing services.

Analytical/performance cookies

They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Targeting cookies

These cookies record your visit to our website, the pages you have visited and the links you have followed. We will use this information to make our website and the advertising displayed on it more relevant to your interests. We may also share this information with third parties for this purpose.

  • You can find a list of Cookies that we use in the Cookies Schedule.
  • You can choose to enable or disable Cookies in your internet browser. By default, most internet browsers accept Cookies but this can be changed. For further details, please consult the help menu in your internet browser.
  • You can choose to delete Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.
  • It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.
  • For more information generally on cookies, including how to disable them, please refer to You will also find details on how to delete cookies from your computer.
  • You may not transfer any of your rights under this privacy policy to any other person. We may transfer our rights under this privacy policy where we reasonably believe your rights will not be affected.
  • If any court or competent authority finds that any provision of this privacy policy (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of this privacy policy will not be affected.
  • Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy.
  • This Agreement will be governed by and interpreted according to the law of England and Wales. All disputes arising under the Agreement will be subject to the exclusive jurisdiction of the English and Welsh courts.
Using our website
  • When someone visits our website we will collect standard internet log information and visitor behaviour patterns in order to understand how many people have visited the site and how we can make sure the site meets their needs. This information will be collected in a way that does not identify individuals and we will not make any attempt to discover the identity of any person visiting the site. We will not associate any information collected from our website with other information from any source which would make it possible to identify any individual. If at any time we do want to collect personal information about people who visit this website we will make this clear and we will explain what we propose to do with the information.

    We record telephone calls to make sure that we follow instructions correctly and for staff training purposes.