Our People ✓

We are our people, a company working together, stronger together, unbeatable together.

Together We're unbeatable

The Verity Centre’s culture and ethos is at the heart of our company and our people. One of our Core Values is about our staff being themselves. We believe that our people should feel comfortable and be able to have one persona, the personal you, and the work you, should be one – be yourself.

Unlock your Potential

The Verity Centre offers our people, a company that is:

  • Truth and principled – the meaning of Verity
  • Respectful and appreciative of all staff – equality and diversity for everyone
  • Devoted to education to support the growth and development of every person
  • Inspirational and fun
  • Stronger together – unbeatable together

who we are

Our team combines over 90 years of valuable knowledge and expertise with a youthful, inventive, excitable and caring approach to contact centre solution

Marianne

Founder & Managing Director

Michael

Head of Connectivity

Shawney

Compliance & Quality Manager

Patricia Garcia

Group Director - Proposition, Solutions, and Marketing

Coming Soon

HR Director

Coming Soon

Team Manager

Join Us

We have these roles available right now

Sales & Service Install Executive

At the core of our philosophy lies a deep commitment to nurturing, inspiring, and expanding knowledge. We firmly believe in the transformative power of continuous learning and personal development. If you resonate with our values and philosophy, why not take the next step and apply below?

Founder & Managing Director

Marianne Withers

A renowned leader in the contact centre industry with 30+ years of experience, founded The Verity Centre. With her youthful, inventive, and enthusiastic approach to technology-led solutions, Marianne offers valuable expertise. After excelling as the UK Operations Director for a leading BPO outsourcer, she transitioned into Operational & Technology Consultancy. Following that, she spent over 6 years as the Chief Operational Officer for a specialized outsourcer. In 2021, Marianne established The Verity Centre, a boutique contact centre that harnesses technology for exceptional results.

Head of Connectivity

Michael Petts

Michael, a seasoned professional who became an integral part of our group in 2014. With a decade of expertise spanning the IT, Data, and Cyber Security industries, Michael brings a wealth of knowledge and experience to the table. His deep understanding of these critical sectors has been instrumental in driving innovation and enhancing our capabilities. Michael’s commitment to excellence and passion for technology make him an invaluable asset as we continue to push the boundaries of what’s possible in our ever-evolving fields.

Compliance & Quality Manager

Shawney Hetherington

Shawney is a Experienced Compliance & Quality Manager known for her precision and commitment to standards. With extensive experience and expertise, she ensures regulatory compliance and drives quality initiatives. Shawney’s attention to detail and problem-solving skills allow her to navigate complex compliance landscapes seamlessly, maintaining industry standards in operations.

Group Director - Proposition, Solutions, and Marketing

Patricia Garcia

Meet our Group Director of Proposition, Solutions, and Marketing, Patricia.  With over 20 years in the BPO industry, Patricia has transformed businesses through her expertise in CCaaS solutions, AI, marketing, and strategic proposition development. Her visionary leadership and innovative approach help to position our organisation as a leader in the industry.

HR Director

Coming Soon

Watch this space!

Team Manager

Coming Soon

Watch this space!